Enterprise Sales Manager

Who we are:

MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented access to 180+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss.

If you want to help make an impact on our members' lives – we want to hear from you!

 

Responsibilities of the role:

• Managing a Team of Enterprise AEs by Coaching through the sales process, including land and expand optys, AE pipelines, new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers for a company size of 7,500+ employees 
• Help formulate an extensive sales strategy for a suite of products within the region, deliver pipeline development, acquire new customers and grow revenue across the team
• Hiring, coaching and large whale guidance is the key to a great leader at MasterClass
• Help guide AEs to make sales presentations to customers and prospects at all levels and in various departments (such as HR, Marketing, and Engineering) of Fortune 1,000 companies of other accounts within a prescribed territory
• Help set yourself and AE up  as a trusted advisor to understand our customer's desired business outcomes and propose appropriate HR/transformation strategies to ensure success
• Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
• Acquire and integrate industry and geographic knowledge related to general trends, emerging technologies, and competitors
• Invest in your personal, professional, and financial development to achieve greater sales skills and product knowledge 
• Accurately forecast profitable and predictable territory performance and required resources through adherence to our sales process.
• Advocate your customers' implementations and maintain customer satisfaction by ensuring timely resolution of any customer service related issues

 

Requirements:

• 10+ years of Enterprise Leadership/sales experience, preferably selling a learning, SaaS or technical product, with a track record of top performance
• Experience guiding  AEs through solution sales managing complex sales cycles with demonstrated ownership of territory and account management, preferably within SaaS and HR applications
• Ability to understand complex technical requirements and craft solutions across multiple products
• Proven ability to guide through complex negotiations involving bespoke commercial agreements
• Superior verbal and written communication skills
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong ability to demonstrate value proposition & return on investment in complex environments to a wide variety of individuals; technical and/or executive audiences.
• Track record of consistent over-achievement of Team quotas, revenue goals, 
• Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
• Ability to work individually and on a collaborative team in a fast-paced and continuously evolving environment
• Bachelor's degree (sales training methodologies is a plus)
• Ability to travel when required

 

Salary Range: 

$180,000 + bonus plan

The salary range above is for NYC/CA/WA. As a company, we have a location based strategy, which means the disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location where the position may be filled.

MasterClass’s salary ranges are based on paying competitively for our size and industry. In addition to salary, we also offer a bonus plan, equity, and comprehensive benefits (medical, dental, vision, and more). The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

 

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities.  If you have a disability or special need, we would like to know how we can better accommodate you. #LI-EC1