Teaches Creativity and Leadership

Anna Wintour

Anna Wintour Teaches Creativity and Leadership

Teaches Relational Intelligence

Esther Perel

Esther Perel Teaches Relational Intelligence

Teaches Sales and Persuasion

Daniel Pink

Daniel Pink Teaches Sales and Persuasion

Teaches Leading with Purpose

Indra Nooyi

Teaches Leading With Purpose

Indra Nooyi Teaches Leading with Purpose

On The Power of Personal Branding

Kris Jenner

On the Power of Personal Branding

Kris Jenner On The Power of Personal Branding

Teaches Self-Made Entrepreneurship

Sara Blakely

Sara Blakely Teaches Self-Made Entrepreneurship

With Noted Experts

Crypto and the Blockchain

Teaches Building Your Startup

Alexis Ohanian

Alexis Ohanian Teaches Building Your Startup

Teaches Disruptive Entrepreneurship 

Richard Branson

Richard Branson Teaches Disruptive Entrepreneurship 

Teaches Business Strategy and Leadership

Bob Iger

Bob Iger Teaches Business Strategy and Leadership

Business Leadership

Howard Schultz

Howard Schultz Business Leadership

Teaches Designing Your Career

Elaine Welteroth

Elaine Welteroth Teaches Designing Your Career

Teaches Business Innovation

Rosalind Brewer

Rosalind Brewer Teaches Business Innovation

Teaches The Art of Negotiation

Chris Voss

Teaches the Art of Negotiation

Chris Voss Teaches The Art of Negotiation

Teaches Purposeful Communication

George Stephanopoulos

George Stephanopoulos Teaches Purposeful Communication

Teach Advertising and Creativity

Jeff Goodby & Rich Silverstein

Jeff Goodby & Rich Silverstein Teach Advertising and Creativity

Teaches Buying and Selling Real Estate

Robert Reffkin

Robert Reffkin Teaches Buying and Selling Real Estate

Teaches Leading Winning Teams

Geno Auriemma

Geno Auriemma Teaches Leading Winning Teams

Teaches Strategic Decision-Making

Mellody Hobson

Mellody Hobson Teaches Strategic Decision-Making

With Noted Investors

Mastering the Markets

Chris Hadfield and Noted Co-Experts

Crisis Day

Chris Voss and Noted Co-Experts

Gain new skills
in 10 minutes.

Unlimited access to 180+ classes
delivered in bite-sized lessons.

"Learning radical candor is vital for me to be a better boss and overall person." -Ruth O. 

"I never really knew what radical cando was but now I'm realizing how important it is to be very honest when delivering and receiving feedback." -Brett W.

"This is something I'm going to have to practice often! And with time, it will get easier so long as I revisit Kim's tips." -Stefan T.

"Having the opportunity to practice giving praise made me realize how hard it actually is. Praise is more than a compliment and should be given with intention." -Rachelle J.

"Criticism doesn't always have to be about something super major but the way we deliver the feedback can be most affective if we use this method." -Justin J.

"I don't always know how to handle situations where and employee gets mad or sad with the feedback I give them, but now I know, radical candor is the best way to approach hard conversations." -Phillipa Z.

Meet Kim Scott—the thought leader on a mission to rid the world of bad bosses—and learn how she developed the Radical Candor® framework. She’ll provide an overview of what you’ll accomplish during her session and share how you can start putting Radical Candor into practice right away.

Meet Your Instructor: Kim Scott

Kim introduces herself and provides an overview of what you’ll do: Learn the Radical Candor® method for getting and giving transformational feedback. 

Meet Kim and the Radical Candor® method for getting and giving transformational feedback. 

Introduction

Kim shares a question from a fellow member. Take a moment to consider their issue and then hear Kim’s thoughts on how Radical Candor can help.

Radical Candor Advice Column

Reflect on how your experience giving praise unfolded and submit your thoughts to your peers.

How Did Your Praise Go?

Now that you’ve learned Kim’s strategies for receiving feedback, it’s time to learn how to give praise! Using an image guide, learn how Kim uses two critical acronyms—HIP and CORN—to give praise effectively.

HIP and CORN for Feedback

Using role-play, Kim demonstrates two paths for giving praise: one that is ideal and another that needs improvement. She also shares a checklist you can use for giving effective praise.

Common Mistakes When Giving Praise

Explore your peers’ reflections and provide feedback on their experiences.

Give Feedback

Explore Kim’s tools for giving praise and learn how to use them in your day-to-day interactions.

Offer Powerful Praise 

Take a moment to celebrate how far you’ve come! Take note as Kim shares her final thoughts on the power of practicing Radical Candor, and fill out a self-assessment to gauge your progress.

Persistence and Practice

In her final advice column, Kim answers another question. She  offers guidance to her former self, emphasizing the importance of using Radical Candor and teaching it to others.

Using concrete examples, Kim shows you how to identify bias, prejudice, and bullying disguised as feedback. To learn more about them—and how they’re different from feedback—check out the article in the Guide.

Bias, Prejudice, and Bullying

Learn Kim’s favorite tips and techniques for maintaining your new skills, encouraging candor, and sustaining the empowering culture you’ve created.

Maintain your new skills, encourage candor, and sustain the empowering culture you’ve created.

Cultivate a Candid Culture

Kim explains what the Radical Candor method is and why it’s valuable in any relationship—at work and at home. The first step in your journey is understanding where you are. Complete the self-assessment from Kim to get started. (You’ll find one at the top of each section.) And don’t miss the PDF of the Radical Candor framework, which you can download and refer to throughout the class.

What Is Radical Candor®?

In a demonstration with Lele and Roberto, Kim shows you how to use the four quadrants and two axes of Radical Candor to analyze feedback.

The 4 Quadrants in Action

Listen to Kim’s real-life accounts on the value of candid criticism and why it’s your job to give radically candid feedback. Discover how “protective hesitation” can hold you back.

Why, Where, and How to Give Radical Candor

Kim shares stories of Radical Candor in action and provides a checklist you can use to understand and embrace the Radical Candor method.

Radical Candor Stories

Here’s your chance to speak up! It’s time for you to share a story about receiving radically candid feedback. If you need inspiration, check out your peers’ stories. Or, if you aren’t comfortable sharing just yet, write your story and select the “Do not share with the community” box.

Share Your Radical Candor Story

Kim takes a question from a MasterClass member. Consider how you might respond—then get Kim’s suggested approach through the Radical Candor framework.

Navigate the four quadrants of Radical Candor and learn why this framework can improve your interactions in any relationship, at work or at home.

Navigate the four quadrants of Radical Candor and improve your interactions at work—or at home.

Understand Radical Candor

Kim walks you through her tips for receiving feedback effectively, starting with the way you hear it.

Listen to the Feedback

Think about how you’d answer this question from a fellow MasterClass member. Get Kim’s take and see how it lines up with all you’ve learned about the Radical Candor method.

Create and share a plan for putting your go-to question to work—and then put your plan into action.

Share Your Plan

Learn why asking for feedback is critical to your success. Then customize Kim’s favorite go-to question to your own voice—and use it to start inviting honest, open-ended, and transformational feedback from others.

How to Ask For Feedback

Learn techniques for rewarding the candor you receive and dive into Kim’s illustrations of how those techniques work in different situations.

Reward Candor

Observe instances of solicited feedback—and remember to apply what you’ve learned about asking for feedback.

Practice Asking for Feedback

Let’s learn by doing—and learn from one another! Use your go-to question for soliciting feedback, then share stories of your experience with your peers.

Assignment: Make the Ask

Walk through Kim’s methodical approach to providing and receiving feedback, including how to identify and reward candor in the workplace and beyond.

Learn Kim’s approach to giving and receiving feedback as well as identifying and rewarding candor.

Ask for and Receive Feedback

Kim walks you through two scenarios in which criticism is delivered—including one that could use improvement—and asks for your suggestions. Then it’s your turn! Use Kim’s checklist in the Guides to help you offer effective criticism. Don’t forget to submit a reflection on how your process of giving criticism went.

Practice Giving Criticism

Kim discusses the differences between criticism, correction, and debate while demonstrating their distinctions with personal examples.

Criticism, Correction, and Debate at Work

Giving criticism doesn’t have to hurt—but bottling it up can. Kim breaks down the long-term effects of avoiding criticism and shares methods for improving criticism. Learn how to apply HIP and CORN to make your criticism valuable and transformational.

HIP and CORN for Criticism

Reflect on how it felt to provide criticism and submit your thoughts to your peers.

How Did Your Criticism Go?

Kim shares another question from a MasterClass member. Take a moment to consider it and then hear her perspective to view the situation through a radically candid lens.

Apply the same tools you learned for giving praise to provide criticism through a caring lens. Learn how to identify the real problem when bias, prejudice, and bullying creep in masked as feedback.

Learn to identify the real problem when bias, prejudice, and bullying creep in masked as feedback.

Give Criticism Effectively

More often than you might guess, you’ll find yourself in all four quadrants of Radical Candor in a single conversation. Discover how it can happen, and how to navigate such a situation in a real-life scenario. Then check out the linked Guide before you write your own evaluation of feedback you’ve given in the past and how it was received. Make a note of what you’d do differently now that you have an understanding of the Radical Candor framework.

4 Quadrants, 1 Conversation

Learn why feedback is measured at the listener’s ear—and how you can build a process of constant improvement, including identifying and weeding out bias.

The Listener’s Ear

Kim teaches you what to do in a feedback situation when the receiver gets angry.

Feedback Tips: If They Seem Mad…

Kim teaches you what to do in a feedback situation when the receiver isn’t listening.

Feedback Tips: If They Are Not Listening…

Read your peers’ reflections and share your feedback.

Kim shares a question from another MasterClass member. Take a moment to consider their issue and then hear Kim’s thoughts on how Radical Candor could help.

Kim teaches you what to do in a feedback situation when the receiver becomes sad.

Feedback Tips: If They Seem Sad…

Reflect on how feedback you’ve given in the past has been received—and identify how the Radical Candor tools you’ve learned could have improved those interactions.

Assignment: Gauge the Landing

Everyone interprets feedback differently. Discover how to understand and respond to varying reactions when giving feedback.

Discover how to understand and respond to varying reactions when giving feedback.

Gauge How Your Feedback Lands

Check out your peers’ stories and share your feedback.

Kim explains what “speak truth to power” meetings are and teaches a step-by-step process for gathering and delivering feedback for managers.

“Speak Truth to Power” Meeting

Kim shares another question from the class. Take a moment to consider it and then hear her perspective.

Kim teaches you how to cultivate a culture that prioritizes growth and inhibits backstabbing.

Prevent Backstabbing at Work

Learn about the importance of storytelling and explore how it can help you create a shared vocabulary and manage expectations.

Use Storytelling to Encourage Radical Candor

Learn what steps you need to take—in addition to effectively giving and receiving feedback—to create a candid culture.

Create a Culture of Radical Candor

It’s time to share! Consider which behaviors you exhibit most often, then write your story and record a video telling us about a time you landed in that quadrant. Upload your video online and share a viewable link below.

Assignment: What’s Your Story?

With Kim’s approach, you can create a culture of candor that highlights the importance of storytelling and speaking truth to power.

Create a culture of candor that highlights the importance of speaking truth to power.

Put Radical Candor to Work

Learn the Framework

Cultivate a Candid Culture 

Give and Get Powerful Feedback

For this session, all you’ll need are your favorite tools for taking notes.

Transform your teams and tackle tough conversations with bestselling author Kim Scott. In this session, you’ll use her Radical Candor method to give and solicit feedback, cultivate an inclusive culture, and empower others with your honesty.

Kim Scott

Former CEO coach Kim Scott’s breakthrough approach helped forward-thinking leaders across the globe use directness to drive success. Now the bestselling author is teaching you her acclaimed Radical Candor® framework for giving and getting game-changing feedback, tackling tough conversations, and cultivating an inclusive culture.

Photo of Kim Scott in an orange sweater, speaking

Photo of stacks of Radical Candor® books 

Photo of Kim Scott sitting in a chair, speaking with an upward hand gesture

Tackle the Hard Conversations With Radical Candor®

Put Radical Candor® into action with

Business

Nyeedra H-D says "Going against the grain takes courage. My goal is to influence my co-workers to behave with equity at the forefront of their minds"

Sukrit P. says "Chris introduced new concepts to me, like labelling and accusation audit, that have proven effective in earning trust and showing care."

Mariovy G. says "I'd never thought of how no-oriented questions can be used to make people feel safe, less threatened, and more confident."

Amy P. says "It's powerful how good summary can turn a "you're right" into a "that's right"' - you can see the epiphany and ownership take over."

Richard H. says "Chris's explanation of loss aversion has helped me realize that it can actually be more benefitial to center your negotiations around loss, not gain."

Erica M. says "I used Chris's calibrated questioning technique to explain my worth while negotiating with my boss and actually got the raise!"

Inga W. says "I feel empowered after hearing Derek from The Black Swan talk about inclusivity and the importance of being a good leader, even when it seems idealistic."

In the final section of this session, the Black Swan team explains how the negotiation skills you’ve learned apply to everyone at the table.

Introduction:
Inclusive Negotiation

Derek and Brandon share anecdotes and personal experiences to elaborate on inclusive negotiation.

Tactical Empathy and Inclusivity

Sandy provides insights into the challenges that women face in workplace negotiations—along with some possible solutions.

Challenges and Solutions for Women

It’s time to put your inclusive negotiation skills to work—and achieve one of your goals while you’re at it.

Put Your Inclusivity Skills Into Practice

Derek and Brandon of the Black Swan negotiation team share lessons they’ve learned on the way to becoming considerate leaders, and explain how tactical empathy can encourage inclusivity. Team member Sandy delivers insights on challenges women face in negotiation.

Learn how to become a considerate leader and how tactical empathy can encourage inclusivity.

Inclusive Negotiation

For this session, you’ll need a pad and pen to take notes throughout the exercises.

Increase your influence, gain trust, and find your voice at work with former FBI negotiator Chris Voss. In this session, you’ll learn 12 proven tactics to use every day at work, for big meetings or small moments. And you’ll get plenty of no-pressure practice to help you ace high-pressure situations.

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