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    One-Time Passcode (OTP) for Email Support

    When you contact MasterClass Support, we may send you a One-Time Passcode (OTP) to confirm your account ownership and keep your information secure.

    How to Use Your OTP
    1. Check your email: You’ll receive an email from MasterClass Support containing your unique One-Time Passcode.
    2. Reply to the same email thread: Please reply directly to the original email with your OTP. Do not start a new email or thread, this helps us verify your request faster.
    3. Act quickly: Your OTP will expire 24 hours after it’s sent. Be sure to reply within that timeframe so we can continue assisting you without delay.

    If Your OTP Has Expired
    If more than 24 hours have passed since you received your code, our Support Associate will respond to you remail within 24-48 hours