7 C's of Leadership: Creating A Better World

Indra Nooyi

Lesson time 07:06 min

Indra takes you through her final two Cs—Compass (aka integrity) and Citizenship—and shares her thoughts on how to build and nurture community.

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Topics include: Indra takes you through her final two C’s: Compass (aka integrity) and Citizenship, and shares her thoughts on how to build and nurture community.


[MUSIC PLAYING] - When you talk about ships they always talk about a true North, and that's really where North is. Your personal compass has to point true North because integrity is 0 or 100 things. The next skill is what I call your compass and that encompasses integrity. For me, integrity is an absolute. It's either present or it's not. Are you living up to the moral code of the company and society you're a part of? Integrity is clear cut. I can't say that somebody has got 80% integrity, that doesn't work. You're either no integrity or you have integrity. And when you say you have integrity, your compass is pointing to true North. Here's the scary part, if you have great integrity on most things you do but in certain areas you don't have integrity. For example, you always make sure that the books of the company are in order. You make sure that people are paid properly. You make sure that your suppliers are paid on time, et cetera, et cetera. But let's say you take bribes. What happens is people stop respecting you. Because you think you're doing it in private but really not, everybody knows that's happening. The people who gave you the bribe know that you're taking a bribe. So all of a sudden you are a lesser person in people's minds because you really don't have integrity because you're actually padding your pocket. Let me take another example. Let's say that you're the most upstanding leader. You do everything right. But you pay your women less than you pay the men for the same job. That's lack of integrity because on what basis are you making that decision? It's just a violation of moral code because you're basically saying a woman is a lesser person than a man. Nobody follows somebody with no integrity. [MUSIC PLAYING] So upfront, in your code of conduct, your value statement, you articulate what kind of a company you are. How you value each person. And then all your behaviors have to be consistent with that behavior, with that credo, or code of conduct, or value statement that you put out. If you violate those behaviors, people can call you out for it. So for example, in many corporate settings and even in government jobs or NGOs whatever, sometimes people come up with great ideas and other people take credit for them. Or they sort of belittle the idea when it comes from you but then voice the same thing, and then make it look like it was their idea in the first place. And it infuriates the person that came up with the idea in the first place because they get no credit. And, in fact, they're belittled in public as having a dumb idea. So these are infuriating. And it happens more to women than to men, unfortunately. Don't put up with it too long. Because if you did stick around that company with this sort of behavior that continues, then basically they don't respect you. They don't respect you as a gender or they don't respect you as a person, and that's not a good place to be in. You c...

About the Instructor

Ever wonder what it takes to be the CEO of a Fortune 50 company? Indra Nooyi didn’t set out to become the first woman of color to do so. She simply (and tenaciously) focused on big ideas. As the former CEO of PepsiCo, Indra transformed a global industry. Now she’s teaching you her transformational approach to leadership. Learn to simplify complex problems, persuade others to buy into your vision, and discover how leading with purpose can improve your life beyond the boardroom.

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Indra Nooyi

Indra Nooyi, former CEO of PepsiCo, teaches you to think big, be brave, and make purpose-driven changes at work.

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