Inside Sales vs. Outside Sales: Understanding the Difference

Written by MasterClass

Last updated: Jun 7, 2021 • 7 min read

Due to advances in remote communication technology, inside sales reps are in higher demand than ever before. But does that mean inside sales is becoming a better sales strategy than outside sales? Not necessarily. It all depends on what a company is actually selling. In fact, the most successful sales organizations use both inside and outside sales teams so they can work together and focus on what each team does best.