From Howard Schultz's MasterClass

Real Leadership: What Do You Do in Crisis?

Hear how Howard led Starbucks through a crisis in 2008, and why it’s important to earn success everyday.

Topics include: Case Study: Leading Starbucks Through Crisis · Making Significant Cuts · Earn Success Everyday

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Hear how Howard led Starbucks through a crisis in 2008, and why it’s important to earn success everyday.

Topics include: Case Study: Leading Starbucks Through Crisis · Making Significant Cuts · Earn Success Everyday

Howard Schultz

Business Leadership

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Build a Business That Lasts

Former Starbucks CEO Howard Schultz rose from a childhood in public housing to leading a company that revolutionized the way the world drinks coffee. With no formal business education, he relied on his values while growing a 13-store chain into a global brand with more than 250,000 employees. In his 90-minute video series, Howard shares what he’s learned about business leadership and being an entrepreneur.

Reviews

4.7
Students give MasterClass an average rating of 4.7 out of 5 stars.

Love this Masterclass. I didn't know much about Mr. Schultz prior to this but what I have learned, he as allowed too much of his staff's personal politics get in the way of his next phase of growth and success (profitability). He is smart, though, He will navigate around this. I think he has a lot to learn from Chick-fil-A

Great general exposure of the key elements required to be a great leader. I enjoyed it very much.

How to handle crises and keep focusing on desired result. Rejection should not stop you at all

Is a motivating course, with advice applicable to the present, from the hand of one of the most outstanding entrepreneurs of recent times. I hope we hear something positive from Howard in the next presidential election in the United States

Comments

A fellow student

its great to hear from someone who experienced real crisis at his own company thank you Howard .

RJane @.

I hope Howard is going to invest in a social media company (similar to Facebook). @RJanesRealm

RJane @.

Mark Zuckerberg performed well as a leader under Facebook crisis after the presidential election. @RJanesRealm

Tara Jade B.

With every lesson, I'm more impressed. He really takes my breath away. I wish all bosses/leaders/managers should hear him. These lessons can literally save their companies. I appreciate he showed a real live case, and I think it made an impact on, well his employees of course, but also on us here: his students.

Jimmy B.

Thank you for taking time to perform this class. I appreciate your honesty and leadership.

Armond

So many nuggets of wisdom. I am doing this course in small segments just to take in all of the knowledge. Great teacher.

Globalproductionpictures

Well those are the times where it really unfolds its true nature in how good you were in hiring your Management team. Are they as professional and passion in sharing failures as in sharing success? Thank you for putting the time and effort in this course.

Ivan J.

WOW! I really feel like I have Howard with me as a mentor in this masterclass! Is something like as if I've met him in somewhere and ask the EXACTLY questions that I want to know. Amazing!